Customer Service Representative (CSR)
MetroMart Technologies, Inc.
- Makati, Philippines, 5/F Avalu Residences, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 20.000,00 - PHP 23.000,00 / bulanPHP200002300020000MONTH
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-10-14T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Provide high-quality customer service to customers to ensure smooth flow of inquiries and complaints.
- Be the bridge in between MetroMart Personal Shoppers and online customers by responding to and promptly resolve customer complaints.
- Respond to and handle numerous customer tickets via Email, Phone and Facebook.
- Perform all call out task: Inform for order cancellation, requirements, out of stock items, and/or delayed deliveries.
- Gather information, feedback from customers during the support process, proposing advice to leaders to improve the quality of products/services of the department and the company.
Kualifikasi Minimum
- 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required language(s): English and Tagalog
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 5/F Avalu Residences, Poblacion
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang MetroMart Technologies, Inc.
MetroMart is the #1 online grocery delivery service in the Philippines. We let our customers order from their favorite local stores in the Metro and we deliver to them within 2 hours. Our partners include Robinsons Supermarket, S&R Supermarket, Pet Express, Watsons, Generika Drug Store, Toy Kingdom, Baby Company, R.L. Lapids, Cubao Farmers Market and more...