Client Engagement Assistant
Medgate Philippines Inc.
- Makati, Philippines7F King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City, Makati, NCR, PhilippinesMakatiNCRPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Primary Responsibilities:
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders.
- Identify new business with existing clients and/or areas of improvement.
- Forecast and track key account metrics (e.g. service level agreements, utilization reports)
- Prepare pertinent accounts reports.
- Assist with challenging client requests or issue escalations as needed.
- Arrange and conduct orientations and roadshows.
- Assist operations in the capacity of a TMA as needed.
Kualifikasi Minimum
- Bachelor's / College Degree in Business Studies/ Administration/ Management, or equivalent business experience,
- At least 1-2 years working in a customer service, client management and similar work environment.
- Adept in MS office software, presentation and analytical skills. Comfortable in English written and verbal communication. Client management skills a plus.
- Others: On call during weekends, holidays. Willing to travel on short notice. Knows how to drive with a valid drivers’ license
- Willing to be assigned on a night shift duty
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Management and Consultancy
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- 7F King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City
Tentang Medgate Philippines Inc.
Medgate is a leading international provider of telemedicine, with operations in Switzerland, the Middle East, India and the Philippines. The Medgate Telemedicine Center, and the Medgate Partner Network integrate their work closely to guarantee comprehensive health care for the patient.
In the Philippines, Medgate offers high quality, convenient and confidential medical consultations over the phone. This means that members have direct access to a qualified doctor for your daily health care needs, without visiting a clinic or a hospital.
All our doctors are licensed and certified to provide telemedical consultations of the highest standard.