Chief Operating Officer  

Objectives of this Role

Reporting to the CEO, the COO will lead all internal operations and will have the following duties:

• Deliver agreed performance within budget. Performance includes P&L and customer satisfaction targets.
• Manage and direct company operations to meet budget and other financial goals.
• Lead the performance management process that measures and evaluates progress against goals.
• Oversee all administrative functions, ensuring smooth daily operations across sales ops, marketing, finance & accounting
• Oversee contract negotiation and legal activities: client contracts, partnership agreements, vendor contracts, and other legal documents.
• Manage the daily performance of the Philippine operations team. Use good meeting and project planning practices to drive focus and weekly results.
• Manage individual performance by establishing annual operating objectives for each employee with quarterly reviews. Also, create a yearly development plan for each employee and provide ongoing coaching.
• Oversee the human resource function, including recruitment, hiring key staff, onboarding and retention, compensation, and benefits administration & Professional training and development

• Bachelor’s degree. An MBA or Master's a plus.
• Proven P&L management track record
• Experience and success in preparing for, negotiating and closing equity capital raises
• Business line management experience in launching new technology products, and scaling for growth and profitability
• Expertise in defining and scaling operational processes, both internally and with external partners
• Managing multiple projects in a manner that focuses on the team and drives results
• Excellent people skills, with an ability to partner with a dynamic leadership team
• Personal qualities of integrity, credibility, and commitment to the mission of Maria Health