Assistant Manager for Customer Service
INTERNATIONAL MARKETING GROUP
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-12-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Keep accurate records and document customer service actions and discussions
- Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Maintain an orderly workflow according to priorities
Kualifikasi Minimum
- Must have a degree in Business Administration, Marketing or any business course
- Proven working experience as a customer service manager or assistant manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Strong analytical and planning skills;
- Excellent problem-solving skills;
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Makati, Metro Manila, Philippines
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Tentang INTERNATIONAL MARKETING GROUP
International Marketing Group is a pioneering global company that serves as an avenue towards the ease of financial security. It also caters the financial needs of every individual and families who wish to access financial independence.
The International Marketing Group values your success that is why our associates make it sure that they work towards our targeted aim which is to help people be capable and be finally independent on accomplishing critical financial decisions. International Marketing Group has collaborated with the world’s top-tier financial services firms. With their licensed financial educators and wide array of financial products and services, International Marketing Group has transformed a great number of individuals from being nobody to somebody.