Agent Operations Specialist (Trainer)
Lamudi.co.id
- South Jakarta, Indonesia19, Jalan Dr.Ide Anak Agung Gde Agung, South Jakarta, Daerah Khusus Ibukota Jakarta, IndonesiaSouth JakartaDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Are you a professional, charismatic, and dynamic person who can bring great value to others? Do you take great pride in making others succeed?
As Agent Operations Specialist, you will be the first line in onboarding thousands of agents to become the most professional agent. As part of the agent operations team, you and your teammates will provide group training, one-on-one guidance and support to our agents about our apps and provide them skills —helping each agent maximize their potential, by;
Provide application and skill training in groups
- Walk the agents through the onboarding process and all of the tools they need to be successful on our platform
- Build and maintain respectful and collaborative relationships with the agents
- Help existing agents troubleshoot any issues they experience
- Stay on top of our new policies, procedures, and programs that affect the agents
- Help to develop training material
- Work with the Support Operations team to make our agent processes even better
- Assist with events and promotions as needed (occasionally off-site, during off-hours or weekends)
Kualifikasi Minimum
- Have a Bachelor Degree from reputable university
- 2+ years of experience in B2B or B2C relationship management, community management, training or customer service
- Proven results in metrics-driven client advocacy and satisfaction environment
- Must have strong relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization
- Strong presentation skills needed
- Charismatic and can inspire people
- Must be articulate, thorough, and a process-minded individual
- Ability to pay close attention to detail a must
- Excellent communication and interpersonal skills that allow the person to adapt to people of all types of audiences and backgrounds
- Proactive, energetic, self-motivated
- Willing to travel
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Education and Training
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- 19, Jalan Dr.Ide Anak Agung Gde Agung , South Jakarta, Daerah Khusus Ibukota Jakarta, Indonesia
Tentang Lamudi.co.id
Lamudi.co.id is part of Lamudi, a global online property portal focusing exclusively on emerging markets.
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach.
Lamudi was originally founded by Rocket Internet in 2014. Since 2020 Lamudi.co.id is part of Emerging Markets Property Group (EMPG), one of the leading digital classifieds groups in the MENA, South Asia, and Southeast Asia.