Customer Care Agent | SAP HR
Kiwi Global Consultancy
- Taguig, Philippines8F, BGC, Taguig, Metro Manila, Philippines, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- PHP 30.000,00 - PHP 35.000,00 / bulanPHP300003500030000MONTH
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2019-12-28T05:16:49.254750+00:00Ditutup.
Deskripsi Pekerjaan
The Candidate is responsible for deploying technical solutions and solving customer inquiries. Their ability to understand the customer’s requirements and depth of knowledge for the company's solutions’ core functionalities alongside their ability to empathize, communicate and solve problems. He/she will proactively check the health and status of each ticket and escalate issues with diligence as required.
Kualifikasi Minimum
- Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
Required Skill(s):
- Excellent analytical and communication skills,
- Possess extreme interpersonal skills and patience to interact with customers of different backgrounds,
- Basic Skills in SAP HR and knowledge of Human Resources functional aspects,
- A Google Apps expert
- Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- Have used Jira, Confluence, and Zendesk as Helpdesk Support Tools
- Shifting schedule
Fasilitas dan Tunjangan
Retirement Benefit Plans
Medical / Health Insurance
Life Insurance
Keahlian yang diperlukan
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
Jurusan yang Diminati
- Information Technology
- Business Administration [Human Resource Management]
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- BGC, Taguig, Metro Manila, Philippines
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Tentang Kiwi Global Consultancy
Kiwi Search Global started in Portland, Oregon, USA. We are one of the international leading professional and technology driven headhunting consultancies, specializing in the placement of candidates in permanent positions with clients around the world. We have quickly expanded into many countries and assisted companies all over the world to search various talents.