IMPACT - Training / Marketing / Consulting
IMPACT - Training / Marketing / Consulting

Customer Care Agent | Team Leader  

IMPACT - Training / Marketing / Consulting

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Berakhir 2 months ago

2024-01-07T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Handles inbound and outbound calls for:

a. Eligibility verification
b. Provider Network Information
c. Inquiries on Clients' Medical Plan/ Schedule of Benefits (SOB)
d. Other related queries/requests from brokers, accredited Network Providers, clients and other intermediaries

  • Issuance of Letter of Authority (LOA) for all eligible In-Patient (IP) and Out-Patient (OP) availments
  • Coordinates with accredited medical provider hospital admission of clients
  • Computes for clients' eligible medical benefits during hospital discharge and ensure all excess of benefits (EOB) are collected prior to discharge.
  • Attend to clients' and intermediaries' queries/requests/complaints course thru other sources than voice calls (Mobile App/ e-mail / sms etc.)
  • Undertakes all other tasks that may be assigned from time to time.

Kualifikasi Minimum

  • Graduate of Nursing or Allied Medical courses

  • With leadership potential or experience as Team Leader

  • Computer literate with working knowledge on MS Word and Excel

  • Communicates articulately in Tagalog and English, Cebuano dialect is a plus

  • Willingness to go on shifting 24/7 duties including Saturday and Sunday

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
0
Alamat Kantor
Makati, Metro Manila, Philippines
Industri
Marketing / Advertising / Sales
Lowongan
1 lowongan dibuka
Situs
https://www.facebook.com/ImpactTrainingConsultancy

Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.

Tentang IMPACT - Training / Marketing / Consulting

facebook.com/ImpactTrainingConsultancy IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations. IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

Kandidat juga melamar untuk

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: