Sales Manager (Jakarta Garden City)
IKEA Indonesia
- East Jakarta, IndonesiaJakarta Garden City, Cakung Timur Kel., Cakung, East Jakarta, DKI Jakarta, IndonesiaEast JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Your Assignments:
- Secure a consistent, seamless positive customer experience through all channels by ensuring that sales department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?"
- Ensure the shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
- Deliver and lead the commercial action plan for the store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizes sales and generates sustained long-term profitability.
- Secure successful implementation of country priorities and the sharing and implementing of good solutions.
- Ensure the shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
- Analyze the qualitative performance of store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
- Know the local market potential and work with the team and other functions to ensure the store is locally relevant throughout the different sales channels.
- Follow up the financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
- Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
- Understand the IKEA social and environmental commitments and know how contribute to sustainability.
Kualifikasi Minimum
Your Profiles:
- Experience of working in a fast-paced environment.
- Experience of working in a customer-oriented (service or retail) industry.
- Experience in leading large team.
- Understanding how to create business in the IKEA multichannel retail environment.
- Experience of taking commercial decisions based on local market information.
- Experience of leading and developing people with good results.
- Experience of setting and implementing action plans, budgets and following up goals.
- Understand and actively use all IKEA manuals; build your competence based on the manuals.
- Understand profit and loss and how to affect its result through departmental actions.
- Business-minded and result-driven with a customer focus.
- Skilled in creating a high commercial performance.
- Understand the business plan process in the store.
- Analytical and numerical skills.
- Excellent verbal and written communication skills, both in local language and English.
- Based in Jakarta Garden City, Jakarta Timur.
- Able to work on shifts during store operating hours, weekends and public holidays.
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Jakarta Garden City, Jakarta Timur 13910, Indonesia
Tentang IKEA Indonesia
IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) 2014. Our co-workers have been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm, and fun. We are always looking for people who share our positive attitude and values.