CUSTOMER RELATIONS EXPANSION SPECIALIST
IKEA Indonesia
- South Tangerang, IndonesiaJln. Jalur Sutera Boulevard No. 45, Alam Sutera, Tangerang Selatan, Banten, 15320., South Tangerang, Banten, IndonesiaSouth TangerangBantenIndonesiaIndonesia
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
We are looking for Customer Relations Expansion Specialist who will be responsible to the assignments of Customer Relations in which related to the process of opening a new store and also ready to take a next step into an expansion specialist role. This position will report to the Project Leader.
Your Responsibilities:
- Support the Expansion Project in preparing, coordinating, and securing the Work Process according to the establishment process.
- Secure the IMS order and set up Order-tool for Customer Relations function.
- Arrange the timeline and deadlines in the Establishment process.
- Manage the needed planning tools for the Expansion project.
- Communication and set the agenda with the Expansion Planning Team.
- Responsible for all tasks related to Customer Relations in accordance with the task of establishing the store.
- Ensure the Commercial Brief reflected in the results of the plan and commercial implementation.
- Ensure the Commercial plan and its implementation in a timely manner as well as consistent for the expansion store planning.
Kualifikasi Minimum
- Experience of working in a customer service management role within retail business.
- Ability to understand the key principles of the shopping experience and customers’ expectations.
- Experienced in creating and implementing short-term plans and following up goals.
- Proven customer-focused mind set.
- Self-reliant and motivated with proven ability to work as part of a team as well as independently.
- Proven record/experience of developing people and organisations.
- Ability to communicate confidently and clearly in the local language(s) and English.
- Facilitation skills.
- Good analytical and numerical skills.
- Ability to communicate to large groups in a comfortable manner.
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- South Tangerang, Banten, Indonesia
Tentang IKEA Indonesia
IKEA, the world's largest home furnishing retailer, opened its first store in Indonesia, Alam Sutera (Tangerang) 2014. Our co-workers have been growing up to 194,000 co-workers worldwide. Our culture is based on the spirit of togetherness, enthusiasm, and fun. We are always looking for people who share our positive attitude and values.