HR Operations Specialist (Generalist)  

Employee Relations

• Ensures the welfare of each employee by having the ability to relate to people at all levels.
• Assists in the management of employee and labor relations programs to ensure compliance with policies and practices.
• Resolves disputes to ensure the wider workforce is aware of the company’s policies and procedures.
• Partners with front-line leaders (Team Leads) to manage attrition and execute the retention strategy, which includes but not limited to engagement activities, EWS cadence, FGDs, etc.
• Explains Company rules and respective guidelines; Implement Policies and Procedures.
• Explains and provides advice to workers about company and governmental rules, regulations, and procedures, and need for compliance.

Case Administration.

• Serves employee’s memorandum for minor and major cases.
• Resolving all immediate employee concerns.
• Engagement Activities
• Execute retention efforts and engagement activities for the whole company.
• Assists Operations in the execution of RnR activities.

Talent Management

• Responsible for maintaining an HR database; update employee data changes in master file, job changes, pay changes, separation, and other employee movements.
• Updates the HR dashboard that tracks, attrition, exit interview results, employee disciplinary cases, and site engagement thru the EWS and engagement surveys. Provides recommendation to address engagement issues.
• Oversees the HRIS system and other databases that are necessary to carry out the functions of the department which may include the following but not limited to: manpower tracking, 201 filing, etc.
• Provides assistance in off-boarding of employees which may include the following tasks but not limited to processing separation documents, exit interview, clearance process, coordination for Final Pay Release, and any related activities.
• Monitors compliance to policies and performance management processes which may include the following tasks but not limited to: tracking and ensuring completion on acknowledgement of company policies and procedures, tracking leadership’s compliance on driving accountability on performance and attendance outliers.

Employee Services and Benefits

• Provides timekeeping processing backup support by partnering with finance, in carrying out the following tasks: reviewing payroll runs for disputes, inclusion of company and government benefits and adherence to timekeeping and timekeeping policies
• Coordinates with the Department Heads in the communication of new policies, processes, reminders, events, payroll schedules and holidays to the organization through the creation of Memorandums, Posters, Email Blasts etc.
• Assists employees with inquiries, claims and disputes on company and government-mandated benefits which may include the following but not limited to: processing of documents such as Certificate of Employment, Certificate of Contribution, Employee Action Form, 2316, etc.
• Completes periodic government reports and statutory
• Provides support on real time human resources or payroll initiatives across global sites, as needed
• Provides assistance to the Human Resources Manager on tasks related to the following processes: HR business reviews, engagement activities, surveys, etc.
  Maintains in-depth knowledge of legal requirements related to day-to-day management of employees including risk management and regulatory compliance
• Maintains confidentiality on information, technology and practices developed by the company

• Bachelor’s degree in Human Resources, Business, Finance, or related required.
• At least Three (3) years of experience in Human Resources programs & policies required
• At least Three (3) years in the HR Generalist role and Two (2) years as Business Partner
• Excellent time management skills & strong analytical and problem-solving skills and with a proven ability to meet deadlines.
• Knowledgeable in Labor Laws and Company Code of Conduct.
• Proficient with Microsoft Office Suite or related software.

Conditions:

• Must be amenable to working on Shifting Schedules.
• Must be amenable to working at Robinsons Bridgetowne, C-5 Road, Quezon City
• Can start Immediately
• Competitive Salary Package, HMO on Day One and 1 Free Dependent on 3rd Month