Airline Reservations and Ticketing Agent
IASA, Inc.
- Makati, Philippines2251, Chino Roces Ave, Bangkal, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 18.000,00 - PHP 23.000,00 / bulanPHP180002300018000MONTH
- Penuh waktuFULL_TIME
Berakhir 8 months ago
2023-09-05T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
As an Airline Reservations and Ticketing Agent (Customer Support Service), you will be assisting the European/American passengers of Air France/ KLM Royal Dutch Airline and Delta Airline in relation to their airline ticket/concerns such as, but not limited to:
- Taking calls from passengers and assisting them with their booking/ticket concerns.
- Communicating with the passengers efficiently to achieve customer satisfaction.
- Handling other requests related to their AF/KLM booking/ticket.
Kualifikasi Minimum
- Preferably graduate of Tourism/Travel Industry/, Airport Operations/Management, Communications, and other similar courses;
- Excellent English communication skills, both written and verbal;
- Great attention to details;
- Excellent problem-solving and decision-making skills;
- Call Center experience is an advantage;
- Any global distribution system experience is an advantage;
- Willing to work on-site or be in an office-based setup in Makati
Fasilitas dan Tunjangan
Retirement Benefit Plans
Single Parent Leave
Gym Membership
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Lain-Lain
- Travel Benefits (Reimbursable amount for plane tickets)
- Health card for qualified dependents
- All expense paid company outings (international and domestic)
Keahlian yang diperlukan
- Complex Problem-Solving
- Conflict Resolution
- Judgement and Decision Making
- Customer Service
- Critical Thinking
- Communication Skills
Jurusan yang Diminati
- Tourism
- Airport Operations/Management
- Hospitality Management [Tourism]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Wilcon IT Hub, Chino Roces Ave 2251, 1233 Makati, Philippines
- Industri
- Business Process Outsourcing - Airline Services
- Lowongan
- 60 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang IASA, Inc.
Our Mission
We began as a small team with an innovative approach to a travel market.
With our “CAN DO“ mindset, we are growing as a multi-skilled customer-centric company
creating loyal customers one experience at a time.
Today we exist: renowned in the industry, trusted by clients, and home to passionate
individuals who are recognized, valued, and cared for.
Our Vision
Being an integral part of each seamless travel.