Technical Support Representative | Electronics
Hunter's Hub Inc.
- Makati, PhilippinesCityland 10 Tower 2, 154 H.V Dela Costa St. Corner Valero, Bel-air, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
• Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Guidance of the users to support them in becoming more productive
• Support in the development of programs to train the customer on how to properly use the products
• Concession of the customers' troubles by recommendation of products, services or procedures
• Evaluation of the systems' problems to recommend enhancements
Kualifikasi Minimum
• Degree in IT or other related technical field
• At best, practical help desk or customer support experience
• High customer and service orientation
• Well-developed communication and analytical skills
• Good knowledge of the operating systems and relevant hard- or software
• Good problem-solving skills and focus on quality
• Serenity in challenging situations
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Ayala