Customer Service Representative (International Account)
HINDUJA GLOBAL SOLUTIONS
- Quezon City, PhilippinesGF HGS Bldg.86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Libis, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- PHP 17.000,00 - PHP 25.000,00 / bulanPHP170002500017000MONTH
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-10-30T16:00:00+00:00Deskripsi Pekerjaan
• Provide exceptional customer care experience on every interaction to drive brand loyalty and increase revenue.
• Deliver extraordinary care by promptly and accurately responding to customer inquiries & solving customer issues.
• Evaluate and analyze account information and recommend tailored solutions to customers.
• Reinforce the benefits of membership by providing relevant offers that deepen customer engagement across all products and services.
Kualifikasi Minimum
• Completed at least 2 years in college or equivalent Diploma courses
• At least 1 year call center experience gained from any US Voice account with or without CSAT & NPS as part of operational metrics.
• Passion & Drive to provide Excellent Customer Care Service.
• Good interpersonal skills.
• Excellent English communication skills
• Flexible and willing to work on Graveyard Shift
• Amenable to work in Libis Quezon city
• Can start ASAP (Must bring an updated NBI Clearance)
Fasilitas dan Tunjangan
Life Insurance
Medical / Health Insurance
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- GF HGS Bldg.86 E. Rodriguez Jr., Ave., Brgy. Ugong Norte C5 Libis, Quezon City, Metro Manila, Philippines
- Industri
- Business Process Outsourcing
- Lowongan
- 10 lowongan dibuka
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