Business Analyst  

The business analyst's primary objective is helping Group Management and its member companies implement technology solutions in a cost-effective way by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators, and partners.

Primary Responsibilities

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Recommends new software, programs, and systems by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Improves systems by studying current practices; designing modifications.
• Recommends and maintains controls by identifying problems; writing improved procedures.
• Defines project requirements by identifying project milestones, phases, and elements; forming a project team; establishing a project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.​
• ​​​​​​Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

• At least 3 - 4 years related work experience in a similar position
• College degree, preferably IT or any related course
• Microsoft Access and/or SQL experience strongly preferred
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Experience with agile project methodology preferred
• Business Knowledge, Business Principles & Practices, Industry Knowledge, Organizational Knowledge, & Solution Knowledge