Key Account Manager  

Why Choose HelixPay?

Work with a team of talented people to help build the Philippines' first fintech subscription payment system to help empower businesses and entrepreneurs. HelixPay enables businesses to create subscriptions and optimize recurring revenues by charging customers on a recurring basis with all the popular payment methods available. HelixPay helps businesses to maximize customer retention and revenue growth while also providing a convenient user experience for customers. You will support HelixPay’s mission to empower creators and businesses across the economy, from leading content creator to e-commerce brands to large media companies.

As an Account Manager, you are expected to work with the team to validate, onboard, and activate new clients. You will also be in-charge in maintaining accounts of existing clients.

What you will do:

• Ensuring a seamless transition from sales to account management, which includes understanding of the client’s business, discussion points, collection of documents, and onboarding of the new client.
• Maintain good business relationships with all existing clients.
• Coordinate with internal stakeholders, Operations, Finance, Product, Legal, and Sales in matters pertaining to partner onboarding, activation, regulatory, and business activities.
• Perform client performance tracking, monitor metrics and provide appropriate insights to grow the business with the client.
• Forecast partner business growth.
• Develop strategic programs specific to the client to grow the business.
• Initiate partner monthly or quarterly reviews to align, plan, identify relevant programs.

What makes you stand out?

• 2+ years of experience as an Account Manager for an e-commerce, fintech, Saas, healthcare (B2B) or other similar industry.
• High-energy, analytical, and hardworking personality with a passion for using design to help build a new business and hustling to accomplish goals.
• Ability to collect, track, and analyze large amounts of data.

What do we offer?

• Competitive compensation
• Fun work environment and team culture
• Work computer, monitor display, internet and load allowance will be provided if needed.
• Medical/Health insurance
• Paid vacation leave
• 6th month and annual milestone performance review
• Stock options to be a co-owner of the company
• Hybrid work set-up