Customer Service Representative | Japanese Speaker
Global Headstart Specialist, Inc.
- Mandaluyong, Philippines, 139 Corporate Center, 139 Valero St.,, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- PHP 69.000,00 - PHP 90.000,00 / bulanPHP690009000069000MONTH
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-01-20T16:19:19.004041+00:00Ditutup.
Deskripsi Pekerjaan
- Problem-solving and tactfully handling confrontational or stressful interactions, efficiently deescalating complaints treating customers with integrity at all times
- To escalate to management any queries beyond scope of individual empowerment
- Make detailed notes on each customer file. Efficiently utilize follow up system to ensure effective time management and continuity in the event of absence
- Work independently within a team to ensure service levels are being met
Kualifikasi Minimum
- Willing to start immediately
- Must know how to speak Kanji and Keigo
- Fluent in both English and Japanese
- Must know how to read and write Japanese
- Preferable Native Speaker; if non-native, must be at least JLPT N1 or N2 Level
- All native candidates must present their visa and passport upon walking in
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Keahlian yang diperlukan
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Deductive Reasoning
- Data Encoding / Data Entry
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Alamat Kantor
- 139 Corporate Center, 139 Valero St.,, Mandaluyong, Metro Manila, Philippines
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Tentang Global Headstart Specialist, Inc.
Global Headstart Specialist, Inc. provides Call Center jobs and other employment opportunities to Filipinos in Metro Manila and across the Philippines. We specialize in providing industry-leading human resources (HR) solutions including, but not limited to: Sourcing and Recruitment, Executive Search, Training and Development, and Events Coordination.
At the core of the HEADSTART way is our vision to be the number one job provider in the Philippines and in Asia.
In order to achieve this, Global Headstart Specialist, Inc. will serve as the link for prospective employers and potential employees, and strive to educate and equip job seekers with the necessary skills and values to excel in their jobs.