Gardenia Bakeries Phils., Inc.
Gardenia Bakeries Phils., Inc.

Consumer Care Supervisor  

Gardenia Bakeries Phils., Inc.

  • Biñan, Philippines
    Biñan, CALABARZON, Philippines
  • Penuh waktuFULL_TIME

Lowongan dipasang 2 months ago dan batas waktu lamaran adalah 15 Apr

Rekruter terakhir aktif 21 hours ago


Deskripsi Pekerjaan

1. Leads in handling customer
complaints—concerning all aspects of the work processes: keeps an updated
complaints database analyzes complaints to support trends
and coordinates with the concerned for necessary actions to be taken and
follow-throughs including reporting.
2. Handles system. and deals with
negative postings on social media by recommending actions to be done and
responding adeptly.

3. Provides response to all types of
customer inquiry.

4. Assists in the planning and
developing strategies in the attainment of goals; providing aggressive and
improved approach or methods to resolve most complaints including
exploring practices of other companies as a benchmark.

5. Works on customer concerns and
provides the proper training needed by other Gardenia plants and toll
manufacturers and do the same work processes as necessary.

6. Coordinates in maintaining
contacts, while working harmoniously with co-workers, customers, and other

7. Assists in the conduct of CRM
related events and high-profile projects including social responsibility.

8. Provide the proper training for
the Consumer Care Staff.

9. Performs all other tasks that may
be assigned from time to time provided the proper training.

Kualifikasi Minimum

  • Graduate of any four (4) - year course with a background in customer service;
  • Knows how to deal and relate well with customers and members of the organization;
  • can work under pressure;
  • with a pleasing personality;
  • Can respond promptly to customers’ needs.
  • Willing to be assigned in Binan Laguna and work on site

    Working Schedule: Monday to Friday (8AM-5:30PM)
    Working Setup: Work Onsite
    Perks & Benefits:

    · Perform Bonus and Incentives
    · HMO and Accident Insurance
    · Free of charge bread per regular working day
    · Allowance (Meal, Overtime Meal, Medicine, Rice)
    · Shuttle Service (Alabang, San Pedro, Binan, Santa
    Rosa, Cabuyao, Calamba)
    · Equipment provided by the company
    · Additional paid leave
    · Paid trainings and overtime
    · Perfect Attendance and Service Recognition Award
    · Discount on selected products of Gardenia

Ringkasan Perkerjaan

Tingkat Posisi
Supervisor / Asisten Manager
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Once in a while
Alamat Kantor
Gardenia Bakeries Philippines Incorporated | Laguna International Industrial Park (LIIP) | Binan 4024 | Laguna
Food Production
1 lowongan dibuka

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Tentang Gardenia Bakeries Phils., Inc.

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

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