Bilingual CSR/Mandarin-English Speaker
Diavox Network Inc.
- Makati, Philippines407, La Fuerza Plaza 1, 2241 Chino Roces Avenue, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-02-16T16:15:53.729058+00:00Deskripsi Pekerjaan
The primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products. This is a VOICE account- all applicants must be fluent in Mandarin and English .
Sample tasks include:
- Answering customer inquiries (Inbound x Outbound) - Mostly outgoing
- Updating the database through our online portal
- Advising customers if there are any changes/ updates with regards to our products and services
Kualifikasi Minimum
Requirements for Bilingual Mandarin Call Center Customer Service Rep:
- Proven telephone customer service experience (minimum 1 – 2 years)
- Demonstrate excellent phone and verbal communication skills
- MUST speak clearly and have a pleasant phone manner
- A demonstrated dedication to customer service
- The ability to instantly build rapport with clients
- Being organized, self-disciplined and a quick learner
- Bilingual required-Must be able to speak English and Chinese fluently and clearly
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Life Insurance
Medical / Health Insurance
Transportation Allowances
Free Lunch or Snacks
Performance Bonus
Keahlian yang diperlukan
- Organizing and Planning
- Customer Service
- Time Management
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- La Fuerza Plaza 1, 2241 Chino Roces Avenue, Makati City
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.