Ditutup.
Deskripsi Pekerjaan
- Handle live chat from customers through marketplace platforms (Shopee, Tokopedia, Lazada, Bukalapak, Blibli) with excellent communications
- Process order on Official Store
- Identify customer needs and help customers to finds products as customer needs
- Explaining the best solution to solve the problem; expediting correction or adjustment
- Record daily reports
Kualifikasi Minimum
- Able to do multitask
- Having a good computer skills, at least operate Ms. Office
- Excellent communication skills
- Handling customer queries through live chat
- Willing to work in shifts
- Resolving customer needs quickly and efficiently
- Familiar with marketplaces, such as Tokopedia, Shopee, Lazada, Bukalapak, Blibli
- Willing to start working immediately
- Customer Service oriented
- Fast response and high initiative
- Excellent communication skills
- Problem Sensitivity
Ringkasan Perkerjaan
- Tingkat Posisi
- Magang / OJT
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Jl. Srengseng Raya No.11a, RT.2/RW.8, Srengseng, West Jakarta City, Jakarta, Indonesia
Tentang Dekoruma
Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.
While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.
Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.