Retail Store Supervisor (Jabodetabek, Surabaya, Yogyakarta)  

Responsibilities

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, and oversee new staff.
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake store administration duties such as managing store budgets and updating financial records.

Qualification & Education

• Possess Bachelor Degree (S1) all major, Interior design is a plus
• A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Permanent resident in Jabodetabek, Surabaya, Yogyakarta
• Willing to relocate and do shiting hour

Skills

• Leadership
• Retail Management
• Excellent persuasion and negotiation skills
• Ability to detect problems and to set action plan to solve the problem
• Good public speaking and presentation
• Customer service and sales oriented
• Fast response and high initiative
• Humble