Chat Support  

Terncommerce, a New-York based FinTech startup, is seeking an additional team member to their operations in Manila (under PacketSolutions). We are looking for someone who are self-motivated, loves to learn and talk about new technologies, and is a “people person”!

• Engaged and assist customers via Livechat and Email
• Build customer relationship as part of the Sales process
• Collaboration with the rest of the team member to obtain in-depth understanding of products and services for documentation requirements.
• Work with other projects such as -- documentation, and merchant list audit.

• Excellent (english) communication skills.
• Strong analytical and listening skills.
• Self-driven and loves to interact with people from different cultures!
• Experience in Customer Service is and advantage.
• Internet savvy and a team player.
• Must have a decent internet connection and a PC/Laptop.
• Minimum 12 hours per week commitment.
• Willing to work on Weekend.