Technical Service Engineer
SPL Tech Corp
- Manila, PhilippinesAmity, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- PHP 12.000,00 - PHP 14.000,00 / bulanPHP120001400012000MONTH
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2017-09-15T16:00:00+00:00Deskripsi Pekerjaan
OPERATIONAL
- Assigned in product or equipment configuration
- Assigned in product demonstration and testing
- Responsible in the software programs update (both upgrade and downgrade of the software)
- Assigned in equipment delivery and pull-out
- Assigned in conducting the preventive maintenance of equipment to client site
- Conducting end user training with the clients
- Assigned in project deployment in client site
- Oversee and assists contractors’ activity
- Follows standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Performs various duties related to the computer network
DOCUMENTATION AND SUBMISSION OF REPORTS
- Processing of work permit
- Creation and submission of activity report after the activity or on the next business day
- Creation and submission of service report on the activity or on the next business day
- Creation and submission of SMS report every after the activity
- Submission of accomplished Job order after every activity or on the next business day
- Creation and submission of project documents
- Creation and submission of pull out report after the activity
- Creation and reporting of weekly updates
- Creation and submission of weekly itinerary
- Monitoring and updating bitrix report
- Creation and submission of client’s update report
- Creation and submission of design proposal
- Updating the inventory of deployed products to clients
COMMUNICATION
- Responsible for the 24/7 phone support to clients and technical team member
- Responsible for the 24/7 email response
- Coordination with clients to resolve issues or concern regarding the project
- Implementation of project timeline (Grant Chart)
- Provides prompt and accurate feedback to clients
- Attends meeting to coordinate issues with the suppliers
SELF DEVELOPMENT
- Improving product knowledge
- Study possible new solutions
- Conducting training presentation
- Attends seminar and training for product enhancement
- Supports to other technical member’s account
- Supports to new technical team member
Kualifikasi Minimum
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Client-oriented;
- Results-oriented;
- Committed;
- Flexible;
- Troubleshooting skills
Fasilitas dan Tunjangan
Paid Holidays
Life Insurance
Medical / Health Insurance
Paid Bereavement/Family Leave
Performance Bonus
Transportation Allowances
Keahlian yang diperlukan
- MS Office
- Interpersonal Skills
- Android
- Time Management
- Computer maintenance
- Driving Skills
- Computer Hardware Troubleshooting
Jurusan yang Diminati
- Electronics & Communications Engineering
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Parañaque, Metro Manila, Philippines
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Tentang SPL Tech Corp
OUR GOAL
To be known as the leading solution provider in the supply chain and logistic needs of customer coming from different industry and deliver the highest possible level of competency by providing quality, efficiency, and cost effective solutions.
OUR COMPANY
Solutions Providing & Logistic Technologies Corporation (SPL TECH CORP) has been established with a vision to become the leading solutions provider for supply chain and logistic needs.
We at SPL Tech Corp understand the need of the customer to meet and deal with the changing market demands as efficient and cost-effective as possible for we believe that it is the core to the success of the customer’s business.
As a system integrator, we deliver a full range of products and services, from individual products and systems to complete turnkey solutions as a general contractor as well as comprehensive services. We provide a complete range of services for contract telecommunications, manufacturing, automotive, parcel & freight, wholesaling and retail, food and beverage, chemical & pharmaceutical, port and airport industries. Part of SPL Tech Corp’s service is to provide state of the art solutions and technology applications for automating processes in material handling and real-time logistics as well as wireless technology solution for wireless applications such as Wi-Fi connection, etc.
We provide a solution in-line with every customer’s logistic needs by utilizing the most suitable technology that will meet their wants and expectations, because at Solutions Providing & Logistic Technologies Corporation, we believe in “Bringing Technologies to Life.”