Customer Service Representative (CSR)
Yavin Tech
- Muntinlupa, PhilippinesRichville Corporate Tower Madrigal Business Park Alabang, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-11-18T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Successful applicants are going to assist our customers in their concerns regarding orders and / or product orders via call or email.
- Answer calls and responds to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- Process orders, forms, and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
Kualifikasi Minimum
- Must have reached at least 2nd-year college.
- Must be fluent in speaking the English language.
- Possess good moral character.
- Must have at least 1-year work experience in a call center company
- Preferably living within Alabang, Muntinlupa, and Las Pinas area.
- Applicants must be well-versed in the English language, both in oral and written and must be keen in details. He/she must be willing to work on a rotational shift and can work even on weekends and holidays.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Richville Corporate Tower Madrigal Business Park Alabang, Muntinlupa, Metro Manila, Philippines
- Industri
- Marketing / Advertising / Sales
- Lowongan
- 1 lowongan dibuka
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Yavin Tech
WE ARE YAVIN TECHNOLOGIES
A reputable Virtual Service Company dedicated to connecting local talent
with businesses around the world, wherever quality virtual services are needed.