Thai Speaker | Customer Service Representative
Yavin Tech
- Muntinlupa, PhilippinesRichville Corporate Tower Madrigal Business Park Alabang, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 7 years ago
2016-11-18T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Thai speaking call center agents who will take in calls, answer emails, and live chats from our Thai customers.
- Successful applicants are going to assist our customers in their concerns regarding orders and / or product orders via call or email.
- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Research required information using available resources
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Opdate existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
Kualifikasi Minimum
- Fluent in the English language, both oral and written and must have 1-year working experience in call center.
- Well-versed in the English/Thai language, both in oral and written and must be keen in details.
- He/she must be willing to work on a rotational shift and can work even on weekends and holidays.
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Richville Corporate Tower Madrigal Business Park Alabang, Muntinlupa, Metro Manila, Philippines
- Industri
- Marketing / Advertising / Sales
- Lowongan
- 1 lowongan dibuka
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Tentang Yavin Tech
WE ARE YAVIN TECHNOLOGIES
A reputable Virtual Service Company dedicated to connecting local talent
with businesses around the world, wherever quality virtual services are needed.