Data Analytics Ventures Inc. (DAVI)
Data Analytics Ventures Inc. (DAVI)

Operations Specialist - Process  

Data Analytics Ventures Inc. (DAVI)

 
  • Pasig, Philippines
    42, ADB Avenue corner Poveda Street, Ortigas Center, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Berakhir 5 years ago

2019-07-19T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

  • Responsible in documenting current processes through collaboration with key stakeholders
  • Identify process improvement opportunities and coordinating the implementation of these improvements
  • Identify, establish and support the rollout of standards for process documentation and improvement
  • Cascading information from established documented policies and procedures with methods not limited to dissemination of memorandums, briefing, checklists, etc.

Kualifikasi Minimum

  • Minimum of 1yr experience in the BPO/Call Center industry doing both voice and non-voice transactions
  • Have had SME/Sr. Agent/CSR roles experience
  • Experience in CRM or account and relationship management focused on customer needs
  • Detail oriented and organized
  • Training & Development experience is a plus
  • Familiarity with loyalty program operation will be an advantage

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Sometimes
Alamat Kantor
ADB Avenue corner Poveda Street, Ortigas Center
Industri
Information Services
Lowongan
1 lowongan dibuka
Situs
https://www.davi.com.ph/

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Tentang Data Analytics Ventures Inc. (DAVI)

Data Analytics Ventures, Inc. (DAVI) offers products and services that perform deep-dive data analysis on brands, consumer behavior, and market demands. DAVI uses rich data foundations to navigate and unlock patterns that will enhance business processes and, thus, ensure friction-free experiences for customers. DAVI’s platform can identify the right price, promotional campaigns, and product assortment. At DAVI, data is the key to identifying customer patterns and insights. More than just crunching numbers amidst evolving market landscapes, the company aims for meaningful engagement and sustainable growth that will accelerate discovery and action for businesses. DAVI helps businesses get a deeper understanding of their brand and category performance. The company's insights help them determine growth drivers and opportunities, improve decisions and calibrate business objectives and actions. DAVI is a foresight-driven company with a diverse mix of industry leaders and up-and-comers who are well-versed in strategic leadership, data innovation, e-commerce, business development, technology, and growth marketing in its operations. The people at DAVI aim for precision in everything they do. DAVI advocates a culture of excellence and knowledge-sharing among its people. Each one is expected to be the very best at what they do and serve as mentors to their colleagues. DAVI gives its people the chance to be part of the wave of the future, as the data industry continues to evolve rapidly. They are empowered to chart the trajectory of their career and have access to programs that help them continuously upskill. As such, the company seeks people who are passionate about uncovering the value and opportunities behind data.

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