Voice Engineer
Curo Teknika, Inc.
- Pasig, Philippines25th Floor Robinsons Cyberscape Alpha, Garnet and Sapphire Roads, Ortigas Center, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 8 years ago
2016-02-28T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
Voice Engineer
Key Responsibilities:
- Maintain current VOIP Telecommunication System that are on premise and cloud base solutions for internal and external clients of Curo Teknika.
- Handle SIP Account creation, Call Routing on inbound and outbound routes, IVR, Campaign Creation, Extension Database and other related configurations.
- Be updated on VOIP Platforms that could benefit the company’s operation.
- Provide Project Management for Design, Implementation, Monitoring and Upgrade of VOIP Platforms for internal and external clients.
- Provide recommendation, analysis and improvement on VOIP solution that will adhere to VOIP Operation best practices.
- Provide needed purchase requests of VOIP licenses and VOIP devices for companies operation.
- Troubleshooting on VOIP Platforms being used by the company; onsite diagnosis, assessment and preventive maintenance.
- Provide report and assessment on VOIP Platforms.
- Keep track on license needed on VOIP Platforms being used by the company.
- Coordinate with other teams for changes in implementation and design on VOIP Platforms.
Kualifikasi Minimum
Qualifications:
- Must have completed a Bachelor’s Degree on Electronics and Communication Engineer or other related course.
- At least 4 years experience in handling VOIP Systems
- Strong troubleshooting/problem solving skills
- Experience on implementing asterisk based solutions like Elastix, Vicidial and FreePBX.
- Experienced on Vicidial Multi-Server Setup for 100 or more agents.
- Familiarity with Voice protocols and codecs
- Experience in managing SIP Trunks and E1 connections
- Must be amenable to work on shifting schedule
Fasilitas dan Tunjangan
Flexitime
Keahlian yang diperlukan
- Network Administration
Jurusan yang Diminati
- Engineering
- Computer Science [Network Engineering]
- Information Technology
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 25th Floor Robinsons Cyberscape Alpha, Garnet and Sapphire Roads, Ortigas Center, Pasig, Metro Manila, Philippines
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Tentang Curo Teknika, Inc.
Curo Teknika is a newly incorporated organization specializing on taking care of daily business challenges through Managed l.T. Support Operations Services. Our name comes from the Latin words “Curo” which means to care for or look after and “Teknika” which denotes techniques. The concept of Curo Teknika lies in our drive to help business organizations operate in the simplest and easiest way possible based on your organizational standards for efficiency.
How We Complement Your Business
Curo Teknika's “business life simplified” insight help organizations focus on delivering consistent and efficient customer experiences while we enable a continuous and simplified operations environment. Our service delivery framework is based on the latest version of the Information Technology Infrastructure Library to ensure that our people, process, and expertise are aligned with the needs of your business. This means that we will collaborate with you to further the progress of faster and simpler operations enabling your business to thrive in a global, customer- driven economy in real time.
What we can do for Your Business
• Help Desk Support Services
• Desktop Support Services
• Enterprise Desktop Management
• Professional IT. Services
o Asset Tagging and Inventory
o Active Directory Implementation
o Exchange Server Implementation
o I.T. Process Mapping
o l.T. Process Documentation