Accounts Manager
Crescendo Collective (Crescendo Digital Marketing Services Limited Co.)
- Makati, Philippines111, 107, Gil, San Lorenzo, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
• Build strong commercial relationships with external stakeholders, implement strategic
account approach to develop partnerships.
• Initiate talks with customers/partners on project opportunities, liaison with internal/external
teams on solutions, negotiate with key stakeholders on commercial terms and finalize the business deals
• Carry on studies on market trends, customer requirements, competition status etc, and
present to management with analysis and reports if required
• Conduct product training, seminars, presentation to customers and/or other stakeholders if required.
• Act as the main point of contact for clients, addressing inquiries and resolving issues.
• Ensure clients receive excellent customer support and assistance as needed.
• Develop account plans and strategies to achieve client objectives.
• Work with clients to set realistic goals and timelines for projects.
• Monitor client accounts and provide regular reports as business requires.
• Analyze data and metrics to identify trends and areas for improvement.
• Ensure that all agreements and service-level commitments are met.
• Renew contracts and negotiate terms as necessary.
Kualifikasi Minimum
• Candidate must possess at least a Bachelor's / College Degree in any field
• 3-4 years of account management or customer success experience in an IT software company
or other similar fields
• Knowledgeable in the use of different software applications such as Jira, Confluence
• Can communicate, present, and influence credibly and effectively at all levels of the
organization.
• Excellent listening, negotiation, and presentation skills
• Proactive and Result-driven who can be flexible in the ways of CrescendoCollectives.
• Excellent verbal and written communication skills
• Excellent phone skills
Fasilitas dan Tunjangan
- Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 107, Gil, San Lorenzo
- Industri
- Information Technology / IT
- Lowongan
- 1 lowongan dibuka