Production Support
Computer Professionals Inc.
- San Juan, Philippines80 Ortigas Avenue, San Juan, Metro Manila, Philippines, San Juan, Metro Manila, PhilippinesSan JuanMetro ManilaPhilippinesPhilippines
- PHP 25.000,00 - PHP 28.000,00 / bulanPHP250002800025000MONTH
- Penuh waktuFULL_TIME
Berakhir 5 years ago
2019-04-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
- Provide daily support with resolution in timely manner and escalate tickets to Level 2 support if necessary.
- Participate in knowledge transfer to ensure better grasp of the product and domain.
- Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
- Prepapre extensive documentaion when logging product issues including observations, diagnoses and action steps.
- Monitor infrastracture
Kualifikasi Minimum
- Preferably with 2 years solid experience in the related field
- Strong analytical skills and keen to details
- Good communication skills
- Excellent problem-solving skills
- Can easily adapt to the changing demands
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Jurusan yang Diminati
- Information Technology
- Computer Science
- Computer Engineering
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- 80 Ortigas Avenue, San Juan, Metro Manila, Philippines
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Tentang Computer Professionals Inc.
For over 30 years, Computer Professionals, Inc. (CPI) has evolved into an innovative technology company delivering high-quality software services and solutions with technology focusing on Cloud, Java, and Oracle.
Sustaining a culture of continuous improvement and growth of our strong pool, CPI brings together a seasoned group of over 200 highly-skilled IT professionals to deliver ideal solutions and services in both local foreign projects. CPI continues to evolve and innovate. “Engineering Success” is the purpose for which CPI exists. We strive to live this out individually and collectively for the success of our clients and the betterment of the larger community we are all a part of.
CPI has successfully developed products including a large-scale ERP that is being used by top Insurance companies. We also launched a full-featured, web-based insurance software to support the operations of life insurance companies and a cloud-based, e-commerce platform that would help organizations with their Digital Transformation. While insurance is our primary domain, we had a successful long-term relationship with clients in many industries in the Philippines and abroad.