Front Desk Officer  

Responsibilities:

• Keeping the front desk clean and tidy supplied with all necessary supplies.
• Greet, communicate, welcome guests and help them navigate through the office.
• Answer customers’ questions and address their complaints and concerns.
• Answer and screen all incoming calls, receive messages and redirect when needed.
• Receive letters, packages and send them to appropriate destinations.
• Prepare and manage outgoing calls and company email/s.
• Check, sort and forward emails.
• Monitor and audit office supplies in the location. Ensure records up to date.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Monitor the schedule and availability of meeting rooms.
• Ensure that the schedule and Google Calendar of the organization is in sync.
• Maintain the inventory of the shop in the office.
• Help in order fulfillment of online orders.
• From time to time, you will be asked to perform tasks for the betterment of operations as we expand our business.
• Any other tasks/businesses as directed by the President or General Manager.

We are looking for a Front Desk Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Qualifications:

• Bachelor's Degree in Hotel & Restaurant Management or any related course;
• At least 6 months - 1 year of administrative experience
• Proven work experience as a Receptionist, Front Desk Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude