Customer Solutions Officer
Citigroup Business Process Solutions
- Makati, Philippines27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 27.000,00 - PHP 31.000,00 / bulanPHP270003100027000MONTH
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
RESPONSIBILITIES
• Provide ‘world-class’ service excellence to Citi clients by offering consistent telephone banking experience
• Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
• Processing of Online banking transactions which include financial entries & data maintenance
• Identify sales opportunities to further enhance Citi's client relationships
CBPS MAY ASSIGN CANDIDATES TO DIFFERENT BUSINESSES BASED ON CANDIDATE PROFILE, AVAILABLE OPENINGS & BUSINESS NEED. APPLICANTS MUST BE WILLING TO WORK IN MAKATI CITY OR BONIFACIO GLOBAL CITY.
*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.
Kualifikasi Minimum
REQUIREMENTS
- Has work experience in an international BPO/Call Center setting
- High School graduates with 1 year BPO experience / College graduates are also welcome to apply
- Above Average English Communication Skills
- Amenable to work in Makati and Bonifacio Global City, Taguig
- Amenable working on shifts, holidays, weekends & extended work hours
- Applicants should be Filipino citizens or hold relevant residence status
Fasilitas dan Tunjangan
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Paid Holidays
- Life Insurance
- Retirement Benefit Plans
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Performance Bonus
- Transportation Allowances
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 27th Floor PBCOM Tower Ayala Avenue, Makati, Metro Manila, Philippines