Quality Assurance (QA) Lead | Remote  

Objective/Purpose

The Quality Assurance (QA) Lead provides oversight and input to all aspects of quality assurance including applying industry best practices, developing new testing solutions and methods, and establishing metrics.

A QA Lead should be able to give the right idea and also be able to comprehend the message that is sent to them. They should possess practical written and verbal communication skills. Moreover, the QA Lead must convey how much product development is left to higher management.

Principal Roles and Responsibilities

• Seeks to continuously improve test processes (root cause analysis, correction, and preventions)
• Implement critical knowledge transfer and communication processes with all teams
• Provide functional workflows, test data, and support to Performance testing
• Effectively collaborate and communicate and builds rapport with team members, project stakeholders, business partners and vendors
• Support UAT, including obtaining official sign-off approval on releases ready for UAT and production
• Champion agility and improvement in test process
• Own Quality and Technical Agreements, may lead Quality review meetings
• Is accountable for all quality KPIs for the Applications team is working on
• Test new development on all features
• Work closely with CX & UX team to make sure code meets defined product requirements
• Responsible for management and coordination of all testing activities on assigned projects including definition of testing approach, test effort estimation, progress and status reporting, training and education on D&B QA processes and tools
• Create test coverage documentation, test execution plans, and metrics reports

• 3+ years of experience as a Quality Assurance Tester or similar role. QA Team Lead experience is an advantage
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing
• Experience in software development is a plus (.NET/Angular)
• Working knowledge of test management software
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills