Training and Development Supervisor
Campaigntrack
- Makati, Philippines6780 Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- PHP 30.000,00 - PHP 35.000,00 / bulanPHP300003500030000MONTH
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
“Set people up for Success” by identifying and ensuring organisational coaching and development activities, that support current and future business needs to provide a highly motivated and skilled workforce that promotes quality customer experiences to the Australian real estate market.
Key Responsibilities
Training & Development
- Have an integral role in generating a positive life energy among Training and Development Team and those you will come into contact with daily.
- Build and maintain strong professional relationships with internal business directors
- Guide Training & Development team and Training Leaders by modeling the Campaigntrack way and contribute to a vibrant, collaborative team focused environment.
- In collaboration with the Training Manager, consulting with Department Managers and Training Leaders to provide resources and skills to develop their departments.
- Through a consultative approach, support and review necessary external training programs within budgets
- Develop, mentor and facilitate internal training programs and resources to support objectives at an organisational, department, team and individual level.
- Maintain up to date knowledge of systems, products, and services to support staff in providing an exceptional client experience and maximise opportunities.
- Research contemporary learning and development trends and provide recommendations on opportunities to improve training team growth and delivery.
Recruitment & Induction
- Participate in Training and Development Team recruitment processes such as interviews, induction, and training.
- Participate in staff meetings, social events, company volunteer groups and supporting colleagues.
- Integrate fluid training processes within HR induction package.
- Maintain quality of company introduction packages and delivery
- Constantly review training skill software (HRM and Wiki) are relevant for all staff
Reporting
- Provide constructive solution focused feedback to Training & Development manager about department performance, projects and goals.
- Participate in relevant company meetings
- Perform 1 on 1 meetings with Training & Development team members
- Analyse skill gaps and improvement opportunities - department, team, and individual level.
- Analyse department retention and attrition reports over a life span of an employee
- Provision of individual monitoring and feedback for new staff regularisation.
Philippine → Australian Liaison
- Coordinate with Admin team logistics for on-site Australian operations staff.
- Australian staff safety procedures and disaster awareness while in the Philippines.
Kualifikasi Minimum
Job Requirements
- Ability to manage multiple tasks concurrently
- Exceptional communication skills, both written and verbal
- Demonstrates background in leading and supporting teams in areas such as recruitment. Training & Development
- Demonstrates self-driven and strategic thinking approach
- Demonstrated ability to research and evaluate training needs
- Demonstrated ability to successfully coach staff to develop and apply knowledge and skill in a range of areas
- Sound skills in Microsoft Office products, Word, Powerpoint, and Excel
- Demonstrated ability to deliver instructional and motivational presentations to groups of minimum 5 people
- Highly developed interpersonal and people management skills, including ability to interact with and influence people at all levels
Prerequisite
- Minimum 4 years work experience in a Mentoring, coaching and/or training capacity in a client, sales and software focused training environment
- Minimum 4 years in a Supervisory or managerial role
- TVET Trainer Qualification Level III or equivalent
- Desirable to have visited and knowledge in Australia
Personal Qualities
- Demonstrates passion for thriving at their career
- Positive and enthusiastic energy
- Willing to stretch beyond comfort zone
- Self-reliant and determined
- Highly organised
- Can work autonomously and in a team
- Engage and connect with staff
- Ability to achieve outcomes with minimal direct supervision
- Able to build trust and show integrity by being genuine, and talking straight
- Be courageous by being accountable, proactive and innovative
- Show care by listening carefully, seeking feedback and being community minded
- Ability to solve problems by being collaborative, creative and analytical
- Demonstrate fairness by treating people with dignity and taking a balanced view
- Ability to adapt to a changing environment
Measures of Success
- Perform key responsibilities
- Increase, promote and advance delivery methods of Training & Development presentations
- Demonstrably assists relevant departments to achieve staff performance goals
- Coaching and training delivered using contemporary training and assessment methodologies which are in keeping with company standards and policies.
- Ensure all daily administrative tasks and other duties are carried out in accordance with current company practices and procedures.
Fasilitas dan Tunjangan
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
- Relocation Assistance
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Education and Training
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- 6780 Ayala Avenue , Makati, Metro Manila, Philippines
Tentang Campaigntrack
Campaigntrack is a growing Australian company dedicated to service and technology innovation. Specialising in a unique platform that powers online advertising and marketing for thousands of Real Estate companies across Australia and New Zealand. We are actively looking for dedicated, organized and dependable individuals with the right skills and work ethics who are able to complete tasks under tight deadlines and high standards.