Customer Support Representative - Cebu Office
Brother International Philippines Corp.
- Cebu City, PhilippinesGF Unit 108 Mahogany Place, Pope John Paul II Avenue, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- PHP 18.000,00 - PHP 20.000,00 / bulanPHP180002000018000MONTH
- Penuh waktuFULL_TIME
Berakhir 6 years ago
2018-02-09T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Handle queries and complaints of customers and business partners received thru phone and email
- Ensure that all queries and complaints are obtained and processed well to provide first call resolution
- Receive requests for on-site repairs from corporate clients and coordinate these requests with the Technical Support Group
- Provide technical assistance to walk-in customers
- Receive and assess defective machines of customers and provide information on the necessary repairs to be done
Kualifikasi Minimum
- Graduate of any 4-year business course
- Must have at least 6 months to 1-year experience in call center industry
- Excellent in both oral and written communications
- Knowledgeable in MS Office applications
- Patient, highly driven, and highly motivated
- Fresh graduates are welcome to apply who meet at least 3 of the following criteria:
- Graduates from good schools
- Used to be very active in school organizations
- Graduated with distinctions or have been dean’s lister
- Have been committee/club members or officers
- College scholars
- Student Assistants
Fasilitas dan Tunjangan
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Life Insurance
Medical / Health Insurance
Employee Discounts
Free Lunch or Snacks
Performance Bonus
Keahlian yang diperlukan
- MS Office
- Email Support
- Customer Service
- Communication Skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- GF Unit 108 Mahogany Place, Pope John Paul II Avenue , Cebu City, Central Visayas, Philippines
- Industri
- Information Technology / IT and Services
- Lowongan
- 1 lowongan dibuka
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Tentang Brother International Philippines Corp.
Brother International Philippines Corporation. which was incorporated last 2000 is one of the sales subsidiary of Brother International Singapore Limited. The whole Brother group is under the umbrella of Brother Industries Limited who originated from Japan with head office located in Nagoya. The Brother Group started by providing repair services for sewing machines in 1908. The history began under the motto of “superior quality and diligent service” while core technologies have been accumulated based on the “spirit of independent development” through this history. And we will continue to provide superior value keeping the spirit of ‘At your side’ to place our customers first everywhere and everytime. Brother International Philippines Inc, carries the following products : Fax Machines, Laser Printers, Color Inkjet Multi Function Center, Mono Laser Multi Function Center, Color LED Multi Function Center, Mono Laser Multi Function Center, Home Sewing Machine, Home Embroidery Machines