Subject Matter Expert
Atticus Solutions
- Pasig, PhilippinesGarnet Road, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- PHP 24.000,00 - PHP 25.000,00 / bulanPHP240002500024000MONTH
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Frontline subject matter expert and advocate of the TravelerBuddy App and Web solutions - all features and functionalities. Well informed of all client communication (engagement mails / notifications, trigger communication), pricing plan and product roadmap. Provide support to customers’ feedback and manage trip related documents in a proactive, effective, accurate and timely manner. Furthermore, the client support manager also acts as a client representative while assisting the TravelerBuddy Quality Assurance team.
Kualifikasi Minimum
- 1-5 years of working experience in the similar field
- With Bachelor's Degree
- With Travel Account Experience
- Client Support Background
- BPO experience and/or Travel Technology industry
Fasilitas dan Tunjangan
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Keahlian yang diperlukan
- Customer Service
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Garnet Road, San Antonio, Pasig, Metro Manila, Philippines
Tentang Atticus Solutions
We are a young offshore staffing firm and are led by two dynamic entrepreneurs.
The founders aim to use the firm as a platform to provide excellent Filipino talent with better careers. One way is by selecting clients who are willing to invest in Filipino talent.
In addition, the firm is a big believer in mentorship programs and also places a big emphasis on rewarding people with either travel or education for themselves or their families.