ATR Asset Management (ATRAM)
ATR Asset Management (ATRAM)

Application Support Analyst  

ATR Asset Management (ATRAM)

  • Makati, Philippines
    8 Rockwell Bldg., Hidalgo Drive, Rockwell Center, Makati, Metro Manila, Philippines
    Metro Manila
  • Penuh waktuFULL_TIME

Lowongan dipasang a month ago dan batas waktu lamaran adalah 30 Dec

Rekruter terakhir aktif 11 hours ago


Deskripsi Pekerjaan

Role Summary:

The Application Support Analyst provides support, advice, and assistance to users with technical, and software system problems. He/she analyzes, resolves, and maintains application software being used for different departments. He/she interacts with end-users via phone, email, messaging or in person to help resolve their technical issues. Any issues pertaining to a certain applications software either in-house develops or from a third-party client will be reported promptly to avoid delays if it requires further troubleshooting.

Main Duties and Responsibilities:

  • Provide remote and on-site support on software application issues of affected users and operations.
  • Share inputs, knowledge, or ideas to achieve new business requirements.
  • Perform application development/programming to address business needs.
  • Assist on the roll-out of new applications or systems.
  • Provide back-up support in extracting data needed from the database.
  • Provide concrete findings and root cause analysis on issues being investigated.
  • Maintain appropriate security measures and mechanisms to protect the company against unauthorized access to electronically stored data and other anticipated threats and hazards.
  • Comply with regulatory requirements, company, and group policies; maintain compliance awareness.
  • Supports and maintain all applications software used by the company.

Kualifikasi Minimum

Competencies, Education and Experience Required:

  • Relevant educational qualifications, preferably in university degree in information technology management, information systems, computer science or similar courses
  • At least 3 years relevant work experience, particularly on software/hardware servicing the banking or investments industry
  • Knowledgeable in Web and Desktop application development skills like JAVA/JavaScript, .NET Framework, Node.js React JS, Database programming (MS SQL Server, ORACLE, PostgreSQL, MariaDB, and Cloud based databases) and other
  • related trends in application programming (mobile application like android and iOS).
  • Knows how to do API integration and development.
  • Efficient and strong attention to detail with the ability to multitask and prioritize in a deadline-driven environment
  • Excellent interpersonal skills, able to develop relationships with multiple stakeholders throughout the organization
  • Excellent communication skills (both written and verbal)
  • Self-motivated, able to work independently in a relatively unstructured environment
  • Familiarity with other 3rd party systems like Bloomberg, Portia and Avantrade. (Good to have)
  • Ability to identify and resolve potential issues / problems

Ringkasan Perkerjaan

Tingkat Posisi
Supervisor / Asisten Manager
IT and Software
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Alamat Kantor
8 Rockwell Bldg., Hidalgo Drive, Rockwell Center, Makati, Metro Manila, Philippines
Asset Management
1 lowongan dibuka

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Tentang ATR Asset Management (ATRAM)

The ATR Asset Management Group (ATRAM or ATRAM Group) operates through ATR Asset Management, Inc. (ATRAM MF) and the ATRAM Trust Corporation (Formerly Maybank ATR Kim Eng Capital Partners, Inc. - Trust). In 2009, the ATRAM Group decided to expand its presence in the fast-growing domestic asset management industry by forming a dedicated business group called ATR Asset Management Group (ATRAM or ATRAM Group). This group, comprised of ATRAM MF and ATRAM - Trust, manages portfolios consisting of mutual funds, trust assets, insurance portfolios, and real estate for proprietary and third party clients. Why join us? ATR Asset Management (ATRAM) is the leading independent asset manager in the Philippines with over USD2.57 billion in assets under management, providing investment management solutions to retail and institutional clients. ATRAM has received a number of awards over the years including The Asset Benchmark Research - Top Investment House (1st Place) for 2019, The Asset Benchmark Research - Top Investment House (2nd Place) for 2018, The Asset Rising Star Award for 2017, Asian Investor Fund House of the Year (Philippines) for 2014 and 2015. ATRAM pioneered global feeder funds in the local market which provide Philippine clients with easy and cost-effective means of investing globally. ATRAM offers a professional, fair and progressive work environment. In addition, ATRAM strongly supports career development and work-life balance for its employees.

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