Amicassa Process Solutions, Inc.
Amicassa Process Solutions, Inc.

Customer Care Specialist  

Amicassa Process Solutions, Inc.

 
  • Makati, Philippines
    6F Makati Stock Exchange Bldg., Ayala Triangle, Ayala Avenue, Makati, National Capital Region, Philippines
    Makati
    National Capital Region
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Berakhir 7 years ago

2016-12-27T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

- Ensure the timely and accurate handling of all Hotline inquiries and Web Inquiries from Internal and External Clients.
- Classify inquiries as Prospects, After Sales and Non-Related.
- Ticket Creation of client’s concern to correct Support Group/Individuals.
- Provides Level 1 information to Callers.
- Guaranteed follow-ups on concerns through Remedy FU or through e-mails
- Performs other tasks that may be assigned by the CSDI Sup / CSD Head.

Kualifikasi Minimum

  • Preferably with Customer Service or Call Center Experience
  • Exhibits a pleasing personality and has the capacity to deal with different kinds of people
  • Has a strong verbal and written communication skills
  • Possesses good voice quality and keen hearing ability
  • Capable of handling and managing confidential information
  • Knowledge in Remedy System is a plus
  • Willing to undergo a 2-3 month training program
  • Amenable to work on a shifting schedule
  • Amenable to be assigned in Makati Office

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Sometimes
Alamat Kantor
6F Makati Stock Exchange Bldg., Ayala Triangle, Ayala Avenue, Makati, National Capital Region, Philippines
Industri
Business Process Outsourcing
Lowongan
10 lowongan dibuka
Situs
http://www.amicassa.com.ph/the-company

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Tentang Amicassa Process Solutions, Inc.

Amicassa Process Solutions, Inc. (AMICASSA), is a business process outsourcing company that provides after sales administration support to the Residential Business Group of Ayala Land, Inc. (ALI). The services includes but are not limited to the following: sales administration support - reservations and bookings, customer services, monitoring of billing and collection, buyer’s financing assistance, credit investigation, documentation, transfer and release of titles.

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