Telemarketer | Work From Home  

We are one of the biggest insurance brokerage houses in the UAE and looking for a Telemarketing Executive for a home-based position to start immediately.

A process training that is paid is provided, fixed salary and a very rewarding incentives structure that is uncapped and providing you the opportunity of earning almost up to 50% of your salary.

In order to qualify for the role, you should be available as per the working hours and interested in a long-term committed project.

Telemarketing Executive

Duties and responsibilities

• Influence prospective clients to consider buying any insurance product and provide excellent service on each lead generation call
• Action revival and recycle leads, obtain prospects’ information and update request status in the internal software system.
• Complete new lead requests by registering prospects’ information in the lead form system & to assign it to the appropriate business units.
• Maintain operations by following policies and procedures; reporting needed on a daily basis.
• Determine eligibility by comparing prospective client information to requirements & access insurance portal to check on the value.
• Maintain and improve quality results by adhering to standards and guidelines, recommending procedures.
• Answer customers’ calls and ensure calling back missed and abandoned calls.
• Support the unit manager in any additional assignment.

Required skills and experience

• Excellent communication and presentation skills
• Proven experience in telemarketing representative, sales, customer service or relevant position.
• Patient and able to handle customers’ rejection
• Persistent and result oriented
• Strong negotiation and influencing skills
• Excellent knowledge of MS Office (especially Excel and Word)

Technical requirements

• Laptop / Desktop with Camera (Core i5 10th or 11th gen, 6-8gb ram, 500gb - 1TB hard disk)
• Noise Cancelling Headset (USB based headset)
• Internet speed – at least 10Mbps Download speed, ping below 5
• Uninterrupted power supply with 4 hours back-up
• Quiet background