Operations Manager
Affinity X
- Quezon City, Philippines4F, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Drives, manages and ensures smooth production cycles and day-to-day operations in terms of direction setting,
- Service delivery and managing results, quality, team development and staffing/resource allocation,
- Project delivery, management information reporting and team performance.
Kualifikasi Minimum
- Bachelor's degree in related field or three years related experience
- At least three (3) years of relevant leadership experience, preferably in a BPO environment
- Strong operations/production experience (i.e. creating and managing metrics, SLAs, budgets, etc.)
- Excellent customer engagement and management skills
- Strong written and oral communication skills, including presentation skills
- Experience with providing and receiving coaching and feedback
- Good planning, organizing and problem-solving skills
- Willing to work in a shifting schedule including but not limited to graveyard shift, holidays, weekends, or as needed by the business
- Must have proficiency with various software applications programs including e-mail messaging applications, Microsoft Word and Excel
Fasilitas dan Tunjangan
- Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Media and Creatives
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Delta Bldg. UP AyalaLand Technohub, Quezon City
Tentang Affinity X
AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.