Helpdesk Associate
Affinity X
- Quezon City, Philippines4F, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 2 years ago
2022-07-10T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
The Helpdesk Associate will be responsible for L1 support of all user tickets, inventory management, hardware procurement, and deployment of IT equipment across the organization.
Duties and Responsibilities:
- Manage asset inventory
- Remote or face-to-face support of users.
- Create, maintain, and manage accounts for all employees and contractors.
- Responsible for all IT-related onboarding and offboarding procedures including account creation, laptop setup, and user provisioning.
- Work with different IT teams on implementing security initiatives across the company.
- Manage printers and print servers.
- Work with hardware vendors for warranty repairs/replacements
Kualifikasi Minimum
Job Qualifications:
- Bachelor's Degree in Engineering, MIS, or related field.
- Fresh graduate to 3 years experience in IT support
- Any technical certifications are a plus
- Experience in an organization with ISO 9001 and 27001 certifications is an advantage
- Excellent written and oral English communications skills
- Ability to work independently
Fasilitas dan Tunjangan
Medical / Health Insurance
Life Insurance
Jurusan yang Diminati
- Computer Engineering
- Information Technology
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Media and Creatives
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Delta Bldg. UP AyalaLand Technohub, Quezon City
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Tentang Affinity X
AffinityX is the leading white-label creative and marketing services partner for companies that serve SMBs. We help our clients drive new revenue by offering everything their customers need, from physical to digital, logos, print ads, websites, online ad campaigns, and much more. We deliver world-class design and turnarounds in as little as four hours, all at a price SMBs can afford. The world's best SMB-focused companies depend on our technology, processes, and insights to secure their success.