Service Management Specialist
AF Payments Inc.
- Makati, Philippines4F, 4F, Makati Stock Exchange Building, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Deskripsi Pekerjaan
The Service Management Specialist is responsible for the support the full implementation / execution and delivery of services through established service level measures that is used to monitor performance and serves as input for review and improvement. This position oversees the PM (Project Management) that looks after the planning and controlling of client deployments and the cutover from development/testing of new systems into production.
This position also manages the Deployment Repository or the Master list of clients, systems, devices and versions that have been rolled out into Production or our Live environment.
Main Roles and Responsibilities:
Project Management
Release Management,Operational Readiness Testing and Pilot
Service Measurement and Reporting
Configuration and Change Management
Kualifikasi Minimum
- Graduare of any Business management, Information Technology, Computer Sciences Degrees, preferred
- 5-8 years work experience with proven experience in handling Service Management
- Knowledge on ITIL
- atleast 3 years experience on Project Management, Release Management, Configuration and Change Management
Fasilitas dan Tunjangan
- Retirement Benefit Plans
- Gym Membership
- Life Insurance
- Medical / Health Insurance
- Paid Sick Leave
- Flexitime
- Performance Bonus
- Paid Holidays
- Paid Vacation Leave
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 4F, Makati Stock Exchange Building, Makati, Metro Manila, Philippines