Account Support Associate | Eastwood City Area
ActiveLink
- Makati, Philippines7F Electra House Building, 115 Esteban Street,, Legaspi Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
- Act as the primary contact for customers on all escalations
- Facilitate or escalate customer issues and complaints, both internally and externally
- Liaise with ActiveLink Helpdesk Team, and Third Party Service Providers escalating through these avenues to close
- Validate Customer details and requirements on data entry, categorize and deal with appropriately
- Maintain accurate database information
- Support HR Client on HMO Admin related tasks
Kualifikasi Minimum
- Medical course is an advantage
- Proficient in MS Office (Word, Excel, Outlook)
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- Flexibility to take on additional tasks as directed by Team Lead
Keahlian yang diperlukan
- Record Keeping
- Attention to Detail
- Customer Service
- Critical Thinking
- Leadership skills
- Computer Literacy / Basic Computer Skills
Jurusan yang Diminati
- Social Sciences and BS Nursing
- Tourism & Hospitality Management [Tourism Management]
- Business Administration
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Administration and Coordination
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- 7F Electra House Building, 115 Esteban Street,, Legaspi Village, Makati, Metro Manila, Philippines
Tentang ActiveLink
ActiveLink is an employee benefits management firm focus on corporate healthcare program. Our thrust is to support corporate clients to administer cost-effective benefits program utilizing technology (www.benefitsmadebetter.com) and customer support.