Customer Service Representative | Non-Voice
ActiveLink
- Makati, Philippines7F Electra House Building, 115 Esteban Street,, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
Customer Service Representative Job Responsibilities:
- Serves customers by providing service information; resolving service problems.
Customer Service Representative Job Duties:
- Lead the Customer Service Team, set up the process to ensure consistent delivery of support to customers.
- Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Prepares service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Kualifikasi Minimum
- BS Nursing and other medical related field is an advantage
- BS Nutrition
- Experience in HMO Coordination is an advantage
Fasilitas dan Tunjangan
- Performance Bonus
- Work from Home
Lain-Lain
- Attendance Incentives
- Generous Incentives Based on Achieving Key Business Metrics
Keahlian yang diperlukan
- Business Correspondence
- MS Office
- Complex Problem-Solving
- Problem Sensitivity
- Deductive Reasoning
Jurusan yang Diminati
- Social Sciences and BS Nursing
- Communication [Service Management]
- Tourism & Hospitality Management [Tourism Management]
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- 7F Electra House Building, 115 Esteban Street,, Makati, Metro Manila, Philippines
Tentang ActiveLink
ActiveLink is an employee benefits management firm focus on corporate healthcare program. Our thrust is to support corporate clients to administer cost-effective benefits program utilizing technology (www.benefitsmadebetter.com) and customer support.