MS Exchange Unified Messaging (UM) Administrator
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir a year ago
2023-02-09T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Provide customer-facing product engineering support for Office365.
- Provide real-time client support for faster resolution of cases.
- Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives.
- As a knowledge champion, s/he is the focal point for communications, coordination, and overall adherence to the Microsoft Office 365 knowledge management program.
Kualifikasi Minimum
Here’s what you’ll need:
- Bachelor’s Degree in Information Technology, Computer Science or other relevant fields
- At least 3-5 years of professional IT experience or 3 years professional customer service/technical support work experience in BPO or related industry.
- With M365 skills and experience.
- Solid MS Exchange Skills.
- Solid SharePoint Skills.
- Solid MS Teams Skills.
- Communication skill should be at least B2 or higher.
- Amenable to a flexible work schedule, as the need arises.
Bonus point if you have:
- Any M365, MS Windows Server, Azure or Exchange Certification
- Solid foundational knowledge on Windows, Mac OS, and other Office Apps
- ITIL V3
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Manila GF Cybergate 1 Tower Pioneer, Mandaluyong City
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Tentang Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.