Service Assurance Manager
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir a year ago
2022-12-07T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Ensure that all client / customer phone calls and e-mails requesting assistance or information are immediately answered, that problems are documented and referred to the appropriate individual(s) by incident ticket and that individual(s) designated take prompt action.
- Respond to internal or external client inquiries or support calls and assist them in resolving any issues.
- Responsible for activating new processes and identifying process improvements for the Master Data Maintenance Process especially for Price Master.
- Prepare and load template using Customer and Material Mass Maintenance in SAP
- Should have understanding of Business scenarios and converting it to MDM Business logic
- Responsible for day–to-day data maintenance requests. Execution should be within set SLAs.
- Data Objects: Price, Customer, Material
- Create / Change / Extend / Block / Unblock
- Mass Maintenance of Data
- Checking of Data Accuracy and Completeness
- Analyze and validate data maintenance requests prior to be able to maintain data quality and integrity 100% of the time.
Kualifikasi Minimum
- Bachelor’s Degree graduate
- Used different platforms such as Net weaver, XI, Tibco, ABAP etc.
- Knowledgeable in MS Access, HTML, C#, SharePoint Admin
- At least 2-3 years' knowledge in using SAP MDM
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Alamat Kantor
- Manila GF Cybergate 1 Tower Pioneer, Mandaluyong City
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Tentang Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.