French Bilingual Analysts
Accenture Philippines
- Cebu City, PhilippineseBloc 2 Tower, West Geonzon Street, Cebu City, Cebu, Philippines, Cebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2020-02-07T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Interacts with customer and ensures adherence to qualify and customer service policies and procedures
- Technical hardware/software support including router, mobile/tablet, app etc.
- Provides constructive feedback to customer preferences to drive a positive cutomer experience
- Ensures absolute cosistency of measurement across the business and strive for objectivity and efficiency
- Works against established SLAs and metrics and evaluated by the degree pf their achievement
- Gains and ensures excellent knowledge of product, system and processes
- Proactively work with process mentors from both internal and external departments to improve overall performance
- Updated with the latest technology
- Ability to troubleshoot with non-technical users
Kualifikasi Minimum
- Graduate of any Bachelor's Degree
- Undergraduates with relevant work experience are welcome to apply
- Excellent English communication skills
- Excellent French comminucation skills
- Preferably with call center experience
- Willing to work on holidays, weekends, shifting schedules and extended working hours
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- eBloc 2 Tower, West Geonzon Street, Cebu City, Cebu, Philippines
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Tentang Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.