IT Customer Service Associate
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 4 years ago
2020-03-11T17:16:04.218313+00:00Ditutup.
Deskripsi Pekerjaan
- Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries
- Liaise with other support teams as necessary to resolve customer requests or incidents
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
Kualifikasi Minimum
- Graduate of any course OR non-graduates with at least 2 years of college education plus 6 months of work experience
- With good knowledge and skills in IT
- Interest in providing technical support and assistance to clients and end-users via call, chat and email
- Very good written and verbal English communication skills
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
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Tentang Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.