Customer Service Coordinator - Cirebon
PT. Trans Retail Indonesia
- Cirebon, IndonesiaCirebon, Cirebon City, West Java, IndonesiaCirebonWest JavaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Controlling Customer Service Excellence standard in assigned store
- Monitoring and following up all complaints, provide routine customer service report
- Creating internal in-store promotion program
Minimum Qualifications
- Candidate must possess at least a Bachelor's Degree, Journalism, Hospitality/Tourism/Hotel Management, Mass Communications, Marketing, Secretarial or equivalent
- At least 3 year(s) of working experience in the related field is required for this position
- Preferably Supervisor / Coordinators specializing in Customer Service or equivalent
- A person with mature, pleasant personality and able to build personal relations
- Has a customer service orientation, good communication skills, and creativity thinking
- Computer literate and fluent in English also able to give training
- Willing to be placed in Jabodetabek area
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Cirebon, Cirebon City, West Java, Indonesia
About PT. Trans Retail Indonesia
Carrefour is supported by less than 11.000 professional employees that manages more than 87 outlets in Jakarta, Bandung, Surabaya, Denpasar, Yogyakarta, Medan, Palembang, and Makassar. Our employees scope of work varies from a combination of initiatives and responsibility that enables them to continue growing. In addition, it is expected of them to embrace Carrefour’s cultural values which is to have positive outlook, integrity, respect to commitments, solidarity, honesty at work, and the heart to serve customers.
Our employees, either with educational backgrounds from high school to college graduates, will gain the same opportunity to grow and build their careers appropriate to their ability and self-motivation. This is possible due to Carrefour’s “internal promotion” tradition where employees would fill out from time to time. Alongside our plan to grow the company forward, we still need reliable employees that is willing to grow together with Carrefour Indonesia.