Customer Support Executive
The Sirqo Group, Inc. (AutoDeal.com.ph)
- Makati, Philippines10 Jupiter St., Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱15,000.00 / monthPHP150001500015000MONTH
- Full timeFULL_TIME
Expired 4 years ago
2020-04-29T16:00:00+00:00Job closed.
Job Description
- Maintaining a positive, emphatic and professional attitude toward customers at all times.
- Handle customer requests, questions, and complaints.
- Acknowledging and resolving customer complaints.
- Responsible for verifying customer’s details via phone call.
- Responsible for follow up calls with the customers if they were able to pursue with the purchase.
- Ensures customer satisfaction and provide professional customer support
- To record and organize data within company data centers.
- To record sales data of confirmed customers who have made purchases.
- To complete other administrative tasks as required or assigned.
Minimum Qualifications
- Graduate of any 4-year course.
- Good communication skills;
- Excellent problem-solving skills;
Perks and Benefits
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Sales and Marketing Knowledge
- Information Ordering
- Email Support
- Chat Support
- Customer Service
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 10 Jupiter Street, Bel-Air,
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About The Sirqo Group, Inc. (AutoDeal.com.ph)
AutoDeal is an automotive e-commerce platform that helps prospective car-buyers compare vehicles, find promos and connect online with car dealerships across the country. AutoDeal generates business and revenue by selling Lead Generation and Lead Management Subscriptions to automotive manufacturers and dealerships.
Lead Generation refers to the consented provision of customer details (name, location, contact details) to a client.
Lead Management refers to technology to assist clients in managing customer leads.