Call Center Staff
Staff Alliance, Inc.
- Makati, Philippines6789 Ayala Ave, Makati, 1206 Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ContractualCONTRACTOR
Expired 7 years ago
2017-05-19T16:00:00+00:00Job closed.
Job Description
- Handles simple to moderate inbound or outbound telephone initiated calls in a timely, professional, accurate and courteous manner
- Ensures accurate and timely response and processing of identified client/advisor telephone-initiated requests and facilitates resolution of some complaints
- Prepares required minor reports accurately based on agreed TAT.
- Retrieves voicemail messages and create SRs for valid calls.
- Acts as backup telephone operator as needed and transfer calls accurately.
Minimum Qualifications
- College graduate of any 4-year Business or Communication course
- With at least 6 months experience in a customer service or any front-line position
- With very pleasant voice
- Possesses above average oral communication skills
- Proficient in use of Window based computer application, Good listening skill
- With a typing speed of at least 40wpm
Required Skills
- Customer Service
- Communication Skills
- Computer Literate / Basic Computer Skills
Preferred Courses
- Business Administration
- Accountancy
- Communication & Media Studies
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 4F Tower 6789, Ayala Avenue,, Makati, Metro Manila, Philippines
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About Staff Alliance, Inc.
STAFF ALLIANCE, INC. is a leading HR and job outsourcing company, operating nationwide with main offices in Ayala Avenue, Makati. Since its beginning in 1993, Staff Alliance has built valuable partnerships with numerous companies from various industries – a gateway to gainful employment and rewarding careers for thousands of job and career seekers.
Through JOBSASIA, its division that provides temporary staffing and job outsourcing services, Staff Alliance offers a wide range of job and career opportunities to match the qualifications and preferences of even a most diverse and large number of applicants – fresh graduates and young professionals alike.
We invite interested job seekers to apply with us and meet our Recruitment Consultants!