Technical Support Representative
Sitel Philippines
- Pasig, PhilippinesGround Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City, Pasig, National Capital Region, PhilippinesPasigNational Capital RegionPhilippinesPhilippines
- ₱14,000.00 - ₱23,000.00 / monthPHP140002300014000MONTH
- Full timeFULL_TIME
Expired 8 years ago
2016-04-27T03:57:45.117263+00:00Job closed.
Job Description
Provide excellent customer service solutions to users pertaining to PC technical problems
Provide clear inbound communication through telephone technical support
Identify the problems of the customers quickly and precisely
Able to give clear and concise instructions and must have good customer service orientation
Minimum Qualifications
- Should be at least 18 years old and above
- Should have a Bachelor’s Degree or have attended/completed at least 2nd year College from any course or 2 years of a Vocational Program
- Should be Filipino citizens or have a relevant residence status
- Should be confident to communicate in English
- Customer service-oriented and highly technical
- Solid problem solving and management skills
- In depth understanding of computer components such as Hard Drives, Modems, Network card, Motherboard, etc.
- Ability to troubleshoot highly complex technical problems using standard troubleshooting procedures
- Willing to work on graveyard, shifting schedules, and holidays
- Fresh Graduates are encouraged to apply.
- Please secure important documents (such as NBI, SSS details) to speed up your hiring process should you qualify
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Completed vocational course
- Recruiter response to application
- Sometimes
- Office Address
- Ground Floor e-Life Digital Zone, Eton Cyberpod Corinthian-Ortigas, EDSA corner Ortigas Avenue, Quezon City, Pasig, National Capital Region, Philippines
- Vacancy
- 75 openings
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About Sitel Philippines
Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency.
The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. For more information, please visit www.sitel.com.